ETHNIC HAIRCARE INSTITUTE
Real Science
Real Hair
Real Results
EHI is a specialist education and knowledge partner for organisations that want to deeply understand and successfully serve the ethnic haircare market.
We help brands, manufacturers, salons, retailers, and international companies navigate this category with clarity, accuracy, and cultural intelligence, without selling or keeping physical products.
Why Choose Us
Our focus is simple: we turn science, research, and lived experience into practical education that empowers your team to innovate, grow, and compete confidently in the African and global ethnic haircare space.
Qualitative Market Research
In-depth interviews, observations and discussions that reveal how people actually care for their hair and skin in real life.
Consumer Behaviour
We explore habits, attitudes, routines, beliefs and emotions around haircare to help you build products and services people trust.
Trends & Strategy
Afro cosmetic industry and global trend mapping that connects local realities with international movements to guide innovation and long-term category strategy.
Respondent Recruitment
Access to carefully profiled consumers, stylists and experts for research, testing and panel discussions.
Salon & Home Immersions
First-hand exposure to how products are used in hair and skin salons and at home, including techniques, tools and product combinations.
Retail & Store Audits
On-shelf audits, mystery shopper journeys and store immersions that show how people discover, choose and experience haircare products.
Focus Groups
Guided conversations with consumers and professionals to test ideas, concepts and communication.
Thought Leadership
Hair round-table discussions and curated sessions that bring together experts across science, beauty, culture and business to shape the future of haircare.
Scientific & Technical Education
Evidence‑based education that translates complex hair biology and chemistry into clear, practical understanding — exploring hair fibre structure, porosity, elasticity and strength, ingredient function and formulation logic, and the impact of heat, chemicals, and environmental stressors on hair health.
Salon & Professional Education
Science applied in real-world salon environments to support healthier outcomes and long-term client trust, including hair and scalp diagnostics, treatment planning and sequencing, professional ingredient literacy, and damage prevention strategies
Industry & Brand Consultancy
Strategic support for brands and manufacturers developing credible, textured-hair-focused products and narratives, covering consumer insight and lived realities, formulation and product logic, market entry and localisation strategy, and claims substantiation and credibility
Research, Culture & Hair Stories
Where scientific knowledge is grounded in cultural context, lived experience and real hair journeys, covering African and diaspora hair narratives, cultural practices and generational knowledge, research translated for real life, and community-centred storytelling.
EHI Services
Salon & Professional
Industry & Brand Consultancy
Research, Culture & Hair Stories
Scientific & Tech Education
Salon & Professional
Building a connected ecosystem of experts, academics and organisations to advance the ethnic haircare category. TRAIN WITH EHI
Industry & Brand Consultancy
Evidence-based hair research and diagnostics that give brands, professionals and consumers a clear, reliable understanding of textured hair. PARTNER WITH US
Research, Culture & Hair Stories
Where knowledge is grounded in cultural context, lived experience and real hair journeys. HAIR STORIES
Scientific & Technical Education
Practical, science-backed education that equips stylists, professionals and consumers with the skills to care for and work with textured hair. EXPLORE SCIENTIFIC EDUCATION
Mission, Vision & Philosophy
Mission: Advancing ethnic haircare through educating, empowering and inspiring connections.
Vision: Bringing science to life by redefining ethnic haircare knowledge.
Philosophy: Science Simplified (redefining ethnic haircare). Real Hair. Real Science.
The Ethnic Haircare Institute (EHI) was born from a simple but powerful idea
And the people designing those solutions deserve the right knowledge to do it well.
Our journey began in Soweto, where Seipati Makote and Lesenyeho Masitenyane, two passionate entrepreneurs with a shared love for personal care, founded Tsebo Manufacturing and Technical Services in 2015. Their vision was clear, to help companies understand African consumers through market research, technical insight, and culturally intelligent thinking.
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Our HISTORY AND BACKGROUND
All about our company’s history and trading details as well as our founders, BEE status and industry
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Founders
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B-BBEE Level 1 Contributor
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PODCAST TOPICS
1. Hair 101 – A fusion of biology, chemistry and dermatology
2. Care and Regimes
3. Products and Techniques
4. Consumer Voice: What I wish I knew
5 Stylist/Expert Voice: Why Ethnic Haircare is more than science
6. Debunking myths and unpacking hair challenges
7. Information Overload – who to trust
8. Gaps in the value chain
9. What Now